Market research
To build a content system that speaks to real customer demand, we combine qualitative insight with quantitative signals to choose pillars and cadence that predictably earn attention and drive conversions - even if on only a slightly-better scale.
Define the audience
At the beginning, we do some basic market research:
- Clarify ICP and the top “jobs to be done” your audience hires content to solve (learn, compare, decide, justify).
- Align research to 2–3 business KPIs (e.g., demo requests, CAC-efficient traffic).
Content research
- Competitor and adjacency audit, where we extract recurring themes, hook formats, retention curves, and CTA patterns from your (and any adjacent) categories.
- A matrix where we tag topics by
volume * freshness * differentiationto find high-leverage angles competitors underuse.
Demand quantification
- Search intent & keywords. We cluster queries into problem, solution, and brand terms, then estimate volume and difficulty to inform long-form and short-form anchors.
- We capture questions, objections, and phrasing from comments, subreddits, TikTok Q&A, Twitter threads, Discords, and review sites to better understand the space.
- We identify seasonal spikes, product launch cycles, and news hooks to time campaigns - mostly from adjacent categories.
Hook validation
- We run a hook lab, where we transform insights into 20–40 testable hooks per pillar (promise, pattern interrupt, tension, proof).
- Rapid A/Bs with polls, small-budget boosts, and community samples to verify interest.
Then it is time to create a content calendar.
Content calendar
- Convert research into 3–5 pillars (education, comparison, proof, POV, community, depending on the niche) and name recurring series that audiences recognize.
- Cadence & channel fit is done by assigning formats and posting rhythm by platform (TikTok/Shorts/Reels/LinkedIn/X/YouTube), optimizing for watch time and saves.
- We also maintain a repo of hooks, intros, and CTAs.
Working with you
We create:
- An Airtable folder with your upload statuses
- A content calendar PDF you can follow (will be uploaded to Notion as well on request)
- A Drive with two folders: Raw and Final. Raw for raw clips that you send us, and Final for final packaged videos, ready for upload.
If necessary, we both send:
- Pertinent legal documents, NDAs, and tax forms
- Any special advice or requests for content
When we finish a video, we email or text you. All videos are usually done within 24 hours.
KPIs & Analysis
- We track retention (A3/A5 hold), CTR, save/share rate, comments per view, and conversion assists.
- Content R&D is done by feeding winners back into the calendar, iterating on near-misses, and retiring low-signal pillars.
- The voice of the customer is of utmost importance. Continuously harvest phrasing from DMs, sales calls, and support tickets to sharpen scripts and captions.